Requesting a scaffolding quotation, or simply asking us to look at a project, means passing PSB Scaffolding Limited a handful of contact details — and this notice sets out exactly what we do with the information that enquiry creates. Because our dealings with personal data begin and end with those enquiries and the correspondence that follows, we have kept the explanation short and to the point.
Introducing PSB Scaffolding Limited
PSB Scaffolding Limited (referred to here as "we", "us" and "our") provides access and site services and is registered in England & Wales under Company No. 14105967. You will find us at our registered office, 7 Dryden Close, Ashley Heath, Ringwood, BH24 2JB, United Kingdom. For the enquiry information covered by this notice, we act as the data controller — the business that decides why and how it is used.
Gathering your enquiry details
Everything we hold comes straight from you. Sending us an enquiry usually means giving us your name, an email address or telephone number to reach you on, and whatever you choose to tell us in your message about the project or service you have in mind. Our website is there to inform and points you towards emailing us, so what sits with us stays limited to the enquiry you decide to send.
Acting on the information you send
Your details let us reply to you, talk through and arrange the scaffolding work you are interested in, and keep an orderly record of what has passed between us. We rely on our legitimate interest in answering the enquiries that reach us and, once a job follows, on the steps needed to enter into or carry out a contract with you. That information stays inside our own business and is treated as confidential; we would pass it on only where the law obliges us to, or where a properly made request from a regulatory authority applies.
Exercising your data rights
UK data protection law puts a set of rights in your hands over the information we hold about you. You can ask for a copy of it, have anything inaccurate put right, and request that we delete details once there is no longer a reason for us to keep them. Whenever you would like to use one of these rights, reach us through the contact details set out below and we will help.
Retaining and protecting your details
We hold on to enquiry correspondence for as long as it is genuinely useful for the purpose you sent it, and for any period that legal or record-keeping duties place on us; once that point passes, we take reasonable steps to remove it securely. The website itself runs on the standard information your browser needs to display each page and is built to work cleanly on that basis, without tracking or third-party advertising cookies, so your visit stays private to you.
Reaching us about your privacy
Questions about this notice, or about the way we look after your information, are always welcome. Write to us at steele@psbscaffolding.work, or by post to our registered office at 7 Dryden Close, Ashley Heath, Ringwood, BH24 2JB, United Kingdom. Should something remain unresolved after you have raised it with us, you are also free to take it to the UK's data protection regulator.